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Idler Roll Lead Time Case Study

In 2000, Webex implemented a cell manufacturing approach for aluminum dead shafts idlers that would significantly reduce production time and order turnaround.

The whole process took about six months of planning and involved many team members. The idea was to change manufacturing to a "pull" system by gathering the resources (people/machines) and arranging them together (in a cell) to get the most efficient product output. The effort also included generating a core production team, cross-training team members on different machines, and organizing the appropriate support staff.

All of our hard work paid off. We blew away the industry standard of three-week delivery dates. Webex now consistently delivers aluminum dead shaft idler rolls in 5-10 days!

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