Susan Lake, Customer Service Representative (RotoMetrics, World Headquarters US)


How long have you been with Roto?

20 years 5 months


What do you enjoy most about your job at Roto?  

My co-workers are my friends as well. I also enjoy the relationships I have with my customers.


What or who is the #1 most played song or artist on your playlist?  

I listen to about everything but the older artists are always my favorites. Rod Stewart, Carol King, James Taylor, Eagles, Chicago, etc.   Sorry, can’t give you #1.


If you could learn to do anything, what would it be?

Play the piano.


If you could be any fictional character who would you choose?

Samantha Stephens (Bewitched)


What do you think is the greatest invention in your lifetime?  

cellphones and wireless internet


What is the weirdest thing you have ever eaten?  

I ordered a seafood pasta once in Jamaica.   Some of the creatures suction cupped themselves to the bowl.


What country would you most like to visit?    

Italy…   Pasta and great wine. I’m happy.


How would you spend your days if you could retire comfortably at your current age?

Traveling with my husband David and when back home, spending time with my grandson Hayden.


What do you consider your greatest achievement?

Without a doubt, raising my son Ashton.   He’s a good man (firefighter) a good husband and dad. I couldn’t be more proud.   I like to think I had something to do with that.